Privacy at Semantec SEO.

Who is responsible

Kevin Maguire trading as Semantec SEO operates a Semantic SEO agency for business clients and agency partners. The business is based in Clane, County Kildare, Ireland.

Kevin handles sales, support and privacy correspondence and is responsible as controller for the enquiry and website information described here. We handle personal information in accordance with applicable data protection law. Email privacy@semantecseo.com for privacy questions and requests. Project enquiries use support@semantecseo.com. Sales enquiries: sales@semantecseo.com.

Enquiries and business correspondence

If you email the agency, we use the contact details, message and project context you provide to answer your question, discuss the work requested and prepare a proposal where relevant.

For business correspondence, our lawful ground is the legitimate interest in responding to enquiries and administering the agency’s business relationships. Where processing is necessary to take steps you request towards a contract with you, that processing can instead rely on those steps before a contract.

The contact page opens a draft in your email service. You review and send it there; the page does not submit or store a website enquiry. Do not include passwords, authentication codes, full payment card details or unnecessary sensitive information.

Necessary website delivery

When you request a page, your browser sends technical request information, such as an IP address, the requested page and browser details, to the services delivering the website. We use the information needed for that request to provide the page. Our lawful ground is the legitimate interest in operating the agency’s website.

The website also includes Google Analytics code to measure website use. Google may receive technical and usage information through that code. Browser settings can limit cookies; contact privacy@semantecseo.com for questions about website measurement.

Services involved

We retain correspondence for the enquiry, any resulting project, applicable record keeping duties and the handling of related claims. The information and purpose determine the retention period. Contact Kevin at privacy@semantecseo.com about retention or deletion of your information.

Services involved in email delivery and website hosting handle the information needed to provide those functions. Your own email service also handles the message you choose to send.

Where disclosure is required by law or necessary for a specific legal claim, relevant information may be shared with the authority or professional adviser involved. This does not permit unrelated sharing.

Information for a client project

This notice covers enquiries and website visits. Handling personal information for commissioned work is addressed in the project instructions and relevant privacy information before that information is supplied. The task determines the permitted access, recipients and role of each party.

Describe the access a project may need in the opening enquiry. Agree a suitable route before sending client records, children’s information or sensitive material.

Data protection rights

Where GDPR applies, you can ask for information about processing and exercise the rights that apply: access, correction, deletion, restriction, portability, objection, withdrawal of consent and complaint.

Access must respect other people’s rights and freedoms. Deletion can be limited by a legal duty or the establishment, exercise or defence of legal claims. Restriction can allow information to be kept while limiting its use.

Portability covers personal information you supplied that is processed automatically on the basis of consent or a contract. Other people’s rights must be respected, and a direct transfer to another controller applies where technically feasible.

Processing for direct marketing must stop when you object to that purpose. Other eligible objections depend on the relevant ground and any compelling legitimate grounds permitted by law. Consent can be withdrawn without making earlier processing under valid consent unlawful.

You can seek protection from solely automated decisions with legal or similarly significant effects when the relevant conditions apply.

Requests and response times

Email privacy@semantecseo.com with the right you want to use and enough context to locate the information. We use the request and the information needed to handle it to meet the applicable data protection obligations.

If there is reasonable doubt about identity, extra information requested must be necessary and proportionate. Do not send an identity document, password or authentication code by default.

A response is due without undue delay and, in general, within one month. A necessary extension of up to two further months can apply for complexity or the number of requests. Notice and reasons must be given within the first month.

Requests are generally free. A fee or refusal for a manifestly unfounded or excessive request needs the conditions and justification required by law. A refusal must explain its reasons and the complaint and judicial remedy routes.

Complaints and changes

You can complain to the Irish Data Protection Commission or another competent supervisory authority. Contacting the agency first can help resolve a concern, but it is not a condition of complaining. Your right to a judicial remedy remains.

Changes to how information is handled can require an updated notice and further information to the people concerned. A website update does not itself provide consent or remove a right.