Semantec SEO
Use support for MIRENA product questions, access, entitlement, billing, cancellation, and business contact.
Semantec SEO contact
Contact Semantec SEO.
For MIRENA product questions, account access, billing, cancellation, or general business contact, email support@semantecseo.com. For privacy, data rights, cookie, or data handling questions, email privacy@semantecseo.com.
Product and access
Billing and cancellation
Privacy and data
Choose a contact route
Start with the reason for your message.
Choose one option. The email address, subject, and message checklist will update before you open an email draft.
Email draft
Prepare the message before it opens.
Your entries remain in your browser until your email app opens. The website does not submit or store the draft.
Product and workflow
support@semantecseo.com
Find an answer first
Check the source that owns the detail.
Product scope, inputs, outputs, price, billing terms, refunds, and privacy each have a dedicated source.
Product
MIRENA overview
See the three output lanes, operating sequence, limits, and current product route.
FitUse cases
Match planning, briefing, drafting, or rewriting to the job you need done.
PreparationMIRENA inputs
Check accepted source material and what should not be submitted.
DeliveryMIRENA outputs
Review map, brief, audit, draft, rewrite, and handoff formats.
CommercialPricing and access
See the current price, seat count, access period, VAT, and product limits.
BillingSubscription terms
Read renewal, cancellation, access, and Founder rate conditions.
RefundsRefund policy
Check the request window, scope, exclusions, and effect on access.
DataPrivacy policy
Review controller details, data paths, rights, providers, and privacy contact.
Message checklist
Give enough context without sending secrets.
A focused message is easier to route. Sensitive credentials and full payment details do not belong in support email.
| Reason | Include | Leave out |
|---|---|---|
| Product and workflow | Task, input type, expected output, relevant URL, screenshot, or short draft extract. | Client secrets, restricted personal data, passwords, or material you cannot share. |
| Account and access | Account email, access route, error text, browser, device, and what you tried. | Password, authentication code, recovery code, or screen capture containing credentials. |
| Billing and cancellation | Account email, charge date, amount, requested action, and the last four digits only when needed. | Full card number, card security code, banking password, or unrelated financial records. |
| Privacy and data | Request type, email or account concerned, useful date range, and the result you are seeking. | Password, full card details, identity records unless requested through a secure follow up route. |
| Business and brand | Organization, purpose, relevant background, requested action, and a useful date when timing matters. | Large unsolicited files, confidential proposals without context, or personal data not needed for the enquiry. |
Platform boundaries
Send the request to the party that controls it.
MIRENA runs in ChatGPT, while Semantec SEO manages its own product access, subscription support, and direct communications.
ChatGPT and OpenAI
ChatGPT account rules, plan charges, sign in, model access, and usage limits remain separate from the MIRENA subscription.
Privacy requests
Use privacy@semantecseo.com for Semantec SEO data rights and policy questions. Use OpenAI controls for data handled by ChatGPT.
Common questions
Contact and support answers.
The answers below cover routing, cancellation, useful context, draft privacy, and privacy requests.
Email support@semantecseo.com for MIRENA product questions, account access, billing, cancellation, or general business contact. Email privacy@semantecseo.com for privacy, data rights, cookie, or data handling questions.
Use support@semantecseo.com for MIRENA product questions, workflow help, account access, billing, and cancellation.
Email support@semantecseo.com from the address tied to the account and ask account support to stop the next renewal. The published subscription terms control the final cancellation wording.
Include your name, the account email when relevant, the task or issue, what you tried, what you expected, and any useful URL, screenshot, or error text. Do not send passwords, authentication codes, or full card details.
No. The tool creates a mailto link in your browser and opens your email application. It does not submit the message to Semantec SEO from the website.
Send privacy rights, cookie, data handling, and privacy policy questions to privacy@semantecseo.com. Include the request type, the email or account concerned, and a useful date range.
Direct contact
Send the right message the first time.
Use support for product, account, billing, cancellation, and business questions. Use privacy for data rights, cookies, and privacy policy questions.