Effective date: [10-February-2026]
This Privacy Policy explains how Semantec SEO collects, uses, stores, and protects personal data when you visit the Semantec SEO website, interact with support or billing, or use MIRENA.
This Privacy Policy should be read together with the Terms of Use, the cookie policy, the subscription terms, the acceptable use policy, and the legal disclaimer.
1. Who we are
For the purposes of this Privacy Policy, the data controller is:
Semantec SEO
@support@semantecseo.com
If you have questions about this Privacy Policy or want to exercise your data rights, contact us using the details on our contact page or the contact information listed at the end of this page.
2. What personal data we collect
We may collect personal data that you provide directly to us, including:
- your name
- your email address
- your company name
- your account information
- your billing information
- your support messages
- any information you provide when contacting us, subscribing, or using the service
We may also collect product use data connected to your use of MIRENA. This may include:
- account activity and usage metadata
We may collect technical and device information when you use the website or service, including:
- IP address
- browser type
- device type
- operating system
- pages viewed
- referring URLs
- timestamps
- session or interaction data
- diagnostic and security-related logs
3. Account access and authentication
We use AuthFlow.ai to manage account access, authentication, and related identity or login flows for the service.
This may involve processing:
- account identifiers
- login or authentication data
- session data
- authentication events
- technical data needed to create, secure, and maintain access to MIRENA
AuthFlow.ai processes this information as part of providing authentication and account access services.
4. Payments and billing
If you make a payment, payment related information is processed by Stripe.
Stripe is used to handle:
- payment processing
- billing operations
- subscription management
- related transaction activity for paid access to MIRENA and services described on current pricing
We only describe payment data here to the extent we actually receive or store it. Where payment details are handled directly by Stripe, you should also review Stripe’s own privacy and security information.
5. How we use personal data
We use personal data to:
- operate and maintain the website and service
- create and manage accounts
- authenticate users
- process payments and subscriptions
- provide access to MIRENA
- respond to enquiries and support requests
- generate and return workflow outputs
- improve product quality and reliability
- monitor performance and diagnose problems
- protect the service against misuse, fraud, or security threats
- comply with legal obligations
- communicate with users about service, billing, support, or product-related matters
Where you opt in to receive updates or marketing communications, we may also use your contact details for those purposes. You can unsubscribe from marketing communications at any time.
6. Legal bases for processing
Where applicable under data protection law, we process personal data on one or more of the following legal bases:
- Contract – where processing is necessary to provide the website, your account, paid access, or related services
- Legitimate interests – where processing is necessary for service improvement, fraud prevention, security, diagnostics, support, or operational administration
- Legal obligation – where processing is necessary to comply with legal, tax, accounting, regulatory, or enforcement obligations
- Consent – where consent is required, including for certain marketing or cookie related activity
7. How MIRENA inputs and outputs are handled
MIRENA works from user supplied inputs and returns structured outputs.
That means content you submit to the service may be processed for purposes such as:
- generating topical maps
- producing structured briefs
- reviewing or rewriting drafts
- identifying semantic gaps
- planning internal links
- preparing workflow outputs and related recommendations
You remain responsible for the material you upload, submit, or process through the service. Please do not submit personal, confidential, regulated, or sensitive information unless you are permitted to do so and the material is appropriate for the service.
Your use of the service must also comply with the acceptable use policy.
8. Cookies and similar technologies
We may use cookies and similar technologies for:
- website functionality
- security
- authentication
- analytics
- preferences
- performance monitoring
- service improvement
You can read more in our cookie policy.
9. Sharing personal data
We may share personal data with trusted service providers where necessary to operate the website, authenticate users, process payments, support customers, maintain security, or comply with legal obligations.
This may include:
- AuthFlow.ai for authentication and access management
- Stripe for payment processing and billing
- hosting providers
- infrastructure providers
- email or communications providers
- analytics or diagnostics providers
- support tools
We may also disclose personal data:
- where required by law
- to respond to lawful requests by public authorities
- to enforce our Terms of Use
- to protect the website, service, brand, users, or legal rights
- in connection with a merger, acquisition, restructuring, or asset sale, where permitted by law
We do not state that we sell personal data unless that statement is factually and legally correct for the jurisdictions that apply to us.
10. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- service delivery
- account administration
- support
- billing
- security
- legal compliance
- dispute resolution
- enforcement of our agreements
Different types of data may be retained for different periods depending on their purpose and legal requirements.
11. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, authentication safeguards, secure service providers, and internal operational controls appropriate to the nature of the service.
No internet-based service can guarantee absolute security. For that reason, while we work to protect personal data, we cannot promise that data will always remain completely secure.
12. International transfers
Your personal data may be processed in countries other than the country in which you are located.
Where required, we take steps to ensure that international transfers are made using appropriate safeguards and lawful transfer mechanisms.
13. Your rights
Depending on where you live, you may have rights over your personal data, including the right to:
- access your personal data
- correct inaccurate personal data
- request deletion of personal data
- restrict certain processing
- object to certain processing
- request portability of eligible data
- withdraw consent where processing is based on consent
To exercise your rights, contact us using the details provided in this Privacy Policy or through our contact page.
We may need to verify your identity before responding to certain requests.
14. Children’s privacy
Semantec SEO and MIRENA are not directed to children.
We do not knowingly collect personal data from children under 18. If you believe a child has provided personal data to us, contact us so we can review and take appropriate action.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the service, our legal obligations, or our service providers.
When we update this page, we will revise the effective date at the top. Where appropriate, we may also provide notice through the website, account communications, support communications, or the product changelog.
16. Contact
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Support@semantecseo.com
You can also use our contact page for general enquiries.
17. Related pages
For more information, read our Terms of Use, cookie policy, subscription terms, acceptable use policy, legal disclaimer, pricing page, and the MIRENA overview.
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