Define the map assumption
MIRENA states the expected entry, path, proof use, action, support, or recovery behavior.
Topical Mapping · Operator
Let user behavior confirm or challenge the assumptions inside the map.
A topical map predicts page roles, internal paths, proof, actions, and support. MIRENA treats satisfaction as a signal system that tests those predictions after publication rather than reducing the whole journey to one metric.
Operator level
Internal MIRENA workflow
Static explanation
Human review required
InputApproved map assumptions plus analytics, search, link, proof, action, support, feedback, and review signals.Evidence enters before the decision.
DecisionKeep, refine, diagnose, test, revise, hold, or promote the related map assumption.The state remains visible.
OutputA satisfaction record with expected behavior, observed signals, confidence, friction, trust, effort, recommendation, owner, and validation state.The handoff carries the reasoning.
Next routeFeedback Loops for Topical Map RefreshesDownstream work starts only after approval.
Internal MIRENA method
The decision moves through six controlled stages.
The sequence keeps the source, role, evidence, ownership, risk, and next route connected.
Match signals to the page role
A support page, proof page, comparison page, hub, and commercial page require different confirmation.
Collect several signal groups
No single metric is allowed to represent satisfaction on its own.
Segment the behavior
User state, journey stage, device, entry query, page role, and route context are considered.
Score confirmation and confidence
Clarity, journey, trust, effort, action, support, and feedback confidence are combined.
Route the decision
The assumption is kept, refined, tested, revised, held, promoted, or sent into a feedback loop.
Decision model
Satisfaction is a system of signals, not one number.
Each signal group answers a different question about the map.
Continuation and return
Did the user find a useful next step, or return to search for a better answer?
Site search and links
Could the user find the missing answer and follow the planned route?
Proof and action
Did trust support appear before action and reduce abandonment?
Support and feedback
Did the path reduce help demand and enable task completion?
Illustrative MIRENA output
Illustrative satisfaction record
The record connects observed behavior to a controlled map decision.
AssumptionProof should appear before the product action
Positive signalProof path use followed by action
Challenge signalHigh action starts with low completion
Friction patternUsers need a concrete example
Trust patternMethodology use before action
DecisionKeep structure and move the action lower
ExperimentTest proof block before the action
OwnerBehavioral feedback workflow
Guardrails
The method protects the map from predictable failure.
Do not use one metric
A high click rate can coexist with weak completion or trust.
Compare behavior with the planned role
Different page roles need different satisfaction patterns.
Separate signal from cause
A signal can challenge an assumption without proving the reason.
Do not edit forever
The goal is controlled learning with owners, windows, and decisions.
Connected routes
Move only into the workflow that owns the next decision.
Feedback Loops for Refreshes
Continue only when the current decision and evidence are ready.
Open Feedback Loops for RefreshesTrust Paths in Topical Maps
Continue only when the current decision and evidence are ready.
Open Trust Paths in Topical MapsUser Gain vs Information Gain
Continue only when the current decision and evidence are ready.
Open User Gain vs Information GainTopical Mapping Hub
Continue only when the current decision and evidence are ready.
Open Topical Mapping HubQuestions
Satisfaction Signals for Topical Maps questions.
What are satisfaction signals for topical maps?
They are behavior and feedback signals that confirm or challenge the page roles, routes, proof, action, and support assumptions in the map.
Is satisfaction one metric?
No. MIRENA combines continuation, search return, site search, links, proof, action, support, feedback, and context.
Do all page roles use the same signals?
No. A support page, proof page, comparison page, hub, and commercial page have different expected behavior.
What can challenge a map assumption?
Search return, page loops, weak target engagement, abandoned actions, repeated site search, support demand, or direct confusion feedback.
What happens after validation?
MIRENA keeps, refines, tests, revises, holds, or promotes the related assumption and sends it into the feedback loop.
Next route
Give MIRENA the evidence. Receive the governed decision and handoff.
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